| Course | |||||
|---|---|---|---|---|---|
 | 01 Role Tracks Grinder calibration, dose, tamp, extraction — the fundamentals every ROAST barista must master. | ||||
| 01 Role Tracks Steaming, texture, pouring: cappuccino, flat white, latte, and signature latte art. | ||||
| 01 Role Tracks Filter coffee, batch brew, V60, cold brew — manual brewing methods served at ROAST. | ||||
| 01 Role Tracks First impressions, guest greeting, seating, menu presentation. | ||||
| 01 Role Tracks Order-taking on CloudMePOS, menu knowledge, natural upselling, allergen handling. | ||||
| 01 Role Tracks Table turnover, payment, farewell, end-of-shift cleaning standards. | ||||
| 00 Foundation Brand, culture and your first-day orientation across Missan Group brands. | ||||
| 00 Foundation Food safety basics, personal hygiene, UAE Municipality and Dubai Food Control compliance essentials. | ||||
| 00 Foundation Daily POS workflows: sign-in, order entry, payment, shift close. | ||||
| 01 Role Tracks Opening and closing checklists, staff scheduling, stock rotation, cash control. |
